Re: VDP 6.1 can´t connect to vdp appliance inside vsphere web client

Hello, I was with this same problem in my VDP 6.1.2.19 environment.

The following solution given by VMWare now working environment.

Hello Ney,


I am Rui Ferreira from VMware support and i will be working with you on this VDP case.

I didn't call you because i picked up this case today and it is Saturday.

By looking at your case description, my understanding is that you are able to install VDP without any problem.
After installation, on vSphere Web Client you select VDP, select one of the appliances and then nothing happens, a watch icon shows, screen gets greyed out and it stays like that forever.

You deploy VDP from web client, right?
Your VDP is running on a distributed switch, right?

If the above are correct, you may be running into a known issue.

In order to fix this issue, please follow this procedure:


1 - Download the attached file vdr-ui-war6.1.2.zip



If you are using Linux based vCenter Server (VCSA) :
2 - Log onto vCenter server using putty.

3 - Navigate to following directory:

     cd etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity/com.vmware.vdp2-6.1.0.19/plugins/

4 - Make a note of the exact name of vdr-ui-war-*.war file.

5 - Rename and change file extension of the existing vdr-ui*.war to war_

     Example: If existing file is vdr-ui-war-6.1.0.war, then rename existing file as vdr-ui-war-6.1.0.war_

6 - Copy the provided newer vdr-ui-war file at the same location. Provide the same name to this new war file as that of the old war. File extension of this file will be war only (and not war_)

7 - Restart vsphere-client service with the command:

8 - service vsphere-client restart


If you are using Windows based vCenter Server :
2 - Log onto vCenter server machine.